CONTEXT
This client was going through a large scale study to redefine the employees and visitors experience, enhancing the quality of services and the company perception.
SOLUTION
Wx analyzed the current office usage, identifying all satisfaction or friction points with an in-depth ethnographic study - focusing on the people in addition to spaces.
The analysis was performed through a combination of on-site observations and user interviews, off-site analysis and client workshops.
BENEFITS
Through this study, the client was able to better understand the employees and visitors challenges.
Thanks to this, the client was able to define a relevant on-site and off-site services offer, taking into account the company strategy and the employees expectations.
Assessing a new activity based workplace of a large mining company in its regional headquarter, using IoT, data science and ethnography.
Finding the best technologies and the best partners for the new Smart Buildings of a large luxury brand.
Determining the optimal size for communal areas in vacation resorts, and elaborating a model for future constructions.
Designing the best visitor & employee experience for a consulting firm. Mapping the current workplace experience to identify improvement opportunities.
